Bureau of Immigration Satellite Office
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Loading...The Cebu Tourist is not affiliated to Bureau of Immigration, nor can we answer official queries related to any other Philippine Government agencies
If you approched by a fixer (unauthorised agent) or government official, offering to expedite (fast track) your visa for cash away from the office or near, even if in an initial government office, kindly decline, you will likely be charged considerably more up to 50%. If it appears out of the ordinary, it probably is
To report or complain about a fixer (unauthorised agent) or government official, forward your concern/complaint to the Presidential Complaint Center at [email protected] or 8888 Citizens’ Complaint Center at https://8888.gov.ph/file-a-complaint/
If you need a visa prior to arrival and are eligible or cannot or prefer not to visit your nearest Philippine Embassy, you can process the required visa online at: https://www.visa.gov.ph/
For immediate assistance with Philippine Immigration – Exit Departures, Philippine Department of Tourism (DOT), Philippine Bureau of Customs, Philippine Coast Guard, Philippine Bureau of Quarantine, Philippine Department of Health and Philippine International Embassies – Diplomatic Services direct your queries to:
Philippine Bureau of Customs
Philippine Bureau of Quarantine
http://quarantine.doh.gov.ph/services/
Philippine Department of Health
Philippine International Embassies and Diplomatic Services
https://dfa.gov.ph/office-of-protocol/foreign-embassies
Certain Nationals who are traveling to the Philippines for business and tourism purposes are allowed to enter the Philippines without visas for a stay not exceeding thirty (30) days, provided they hold valid tickets for their return journey to port of origin or next port of destination and their passports valid for a period of at least six (6) months beyond the contemplated period of stay
Certain Nationals including British and Northern Ireland Passport holders can enter the Philippines visa-free for a stay of no more than 30 days even if their passports have a validity of less than six months from the date of arrival, and the passport is not set to expire on the departure date and providing the passport holder have a valid return ticket to the port of origin or to the next port of destination, the visit must be solely for the purposes of business or tourism
59 day tourist visa extenstion at Mactan-Cebu International Airport (CEB), has been suspended, for further extenstions you should proceed to the (BI) Bureau of Immigration at Robinsons Galleria Level 3, Cebu City
You may extend further anytime, we recommend you process any extension minimum 1 week prior the expiration date at the (BI) Bureau of Immigration at Robinsons Galleria Level 3, Cebu City. If you are travelling away from Cebu City or based considerable distance from Cebu City, you should consider the Bureau of Immigration Satellite Office in Cebu City, will be the nearest place to extend the visa waiver further while in the Visayas Region or neighbouring islands, and you should take this into consideration if you are far or remote, and need to travel back to Cebu City, even if you are closer to an alternative Bureau of Immigration Satellite Office for example Davao City, check the office is operational, and since not all holiday periods are the same in the Philippines and may be specific just to that City
Thereafter (59) days, you may apply for one (1) month, two (2) months or six (6) months extensions at least one week or anytime after the initial expiration of your valid visaForeign nationals who are admitted with an initial stay of thirty (30) days may apply for a visa waiver first, granting an additional stay of twenty nine (29) days in the Philippines, thereafter, you may apply for one (1) month, two (2) months or six (6) months extensions at least one week prior to the expiration of your valid stay
Under Immigration Memorandum Circular No. SBM-2013-003, non-visa required national may extend their stay up to thirty six (36) months while visa required national may extend their stay up to twenty four (24) months
Certain airlines may approach you at check-in and ask why your return date is beyond your visa free days for travel to Cebu, Philippines, even though airlines have certain jurisdictions, they will also have the latest visa information, however they may consult the appropriate department to further assist but it’s perfectly legitimate to extend your tourist visa upon arrival in The Philippines
*Brazilian and *Israeli nationals are given fifty-nine (59) days stay based on existing agreements
(30) days tourist entry on arrival for citizens below
Andorra, Angola, Antigua and Barbuda, Argentina, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan, Bolivia, Botswana, Brazil*, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Costa Rica, Cote d’Ivoire, Croatia, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gambia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Honduras, Hungary, Iceland, Indonesia, Ireland, Israel*, Italy, Jamaica, Japan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Lao People’s Democratic Republic, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Qatar, Republic of Korea, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Singapore, Slovak Republic, Slovenia, Solomon Islands, South Africa, Spain, Suriname, Swaziland, Sweden, Switzerland, Tajikistan, Thailand, Togo, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, United Republic of Tanzania, United States of America, Uruguay, Uzbekistan, Vanuatu, Vatican, Venezuela, Vietnam, Zambia, Zimbabwe
1. Who are eligible under Balikbayan Program?
a. A Balikbayan, who may be either one of the following:
i. A Filipino citizen who has been continuously out of the Philippines for a period of at least one (1) year;
ii. A Filipino overseas worker;
iii. A former Filipino citizen and his family who had been naturalized in a foreign country and comes or returns to the Philippines
b. Immediate family members (spouse and children) of the Balikbayan, who are nationals of countries falling under EO 408, travelling together with the Balikbayan2. Who are not entitled to the Balikbayan privilege?
Former Filipinos and their immediate family members (spouse and children) who are visa-required nationals (nationals of countries NOT listed under EO 408). They must secure entry visas prior to their travel to the Philippines
3. What are the privileges of a Balikbayan?
Those who are admitted as Balikbayans are given an initial stay of one (1) year, you may extend for another one (1), two (2) or six (6) months provided that you present a valid passport and filled out the visa extension form and submit it to the Visa Extension Section in the BI Main Office or any BI Offices nationwide, an additional requirement will be ask for Balikbayans who have stayed in the Philippines after thirty six (36) months
4. Can a foreigner spouse or child of a Balikbayan avail this privilege when traveling to the Philippines alone?
A foreign national spouse and/or child of a Balikbayan may only be given the said privilege if he/she is traveling with his/her Balikbayan spouse or parent
1. What is an ACR I-Card?
An ACR I-Card is a microchip based, credit card-sized, identification card issued to all registered aliens whose stay in the Philippines has exceeded fifty-nine (59) days, it also has an embedded computer chip with biometric security features capable of data management and can be updated electronically
2. Who are required to apply for an ACR I-Card?
All foreign nationals under immigrant and non-immigrant visas including holders of Temporary Visitor’s Visa, who have stayed for more than fifty nine (59) days in the Philippines
Where to apply or to collect your ACR I-Card?
BI Main Office at: Robinsons Galleria Cebu City, (BI) Bureau of Immigration Satellite Office
Robinsons Galleria Mall, Level 3
Gen. Maxilom Avenue,
Sergio Osmeña Jr Blvd,
Cebu City, 6000 https://immigration.gov.ph/services/alien-registration/acr-i-card-issuance
The following are allowed to enter the Philippines without a visa for a stay not exceeding fourteen (14) days:
1. Holders of Hong Kong Special Administrative (SAR) passports.
2. Holders of Macau Special Administrative Region (SAR) passports.
The following are allowed to enter the Philippines without a visa for a stay not exceeding seven (7) days:
1. Holders of Macau-Portuguese passports
2. Holders of Hong Kong British passports
To extend or process your Tourist Visa while in Cebu City, including Non-immigrant, Immigrant Visa, Balikbayan Visa, ACR I-Card and Student Visa visit:
Robinsons Galleria Cebu City, (BI) Bureau of Immigration Satellite Office
Robinsons Galleria Mall, Level 3
Gen. Maxilom Avenue,
Sergio Osmeña Jr Blvd,
Cebu City, 6000
9:00 am to 6:00 pm (Mon-Fri)
9:00 am to 4:00 pm (Sat)J Center Bureau of Immigration now permanently closed, new office commenced on Monday, 19 December 2022 located at Robinsons Galleria Mall Cebu City Cash Only in Philippine PESOS
(credit, debit, charge or currency card not currently accepted)Observe national 1 day local government or national holidays and especially during Christmas period, arrive at least one week prior to the expiration of your valid stay
Estimated processing time-wait for visa extension at Robinsons Galleria Cebu City 1 hour 30 minutes – 2 hour 30 minutes
Bring your Passport and any previous visa receipt or proof of purchase, tourist visa waiver application forms will be provided
Bureau of Immigration, charge an optional ₱1000 or ACR I-Card holder ₱500 to extend your visa waiver, this is called an Express Lane Fee which means your passport will be returned the same day
To find out the cost to extend your visa waiver visit: http://immigration.gov.ph
Foreigners who have overstayed there Philippines visa waiver after a short period will be fined per month, for a considerable amount of time, regardless if their stay is within the maximum allowable period or those found to be overstaying by virtue to a complaint or Mission Order regardless of the period shall be referred for deportation and placed on the Philippines Bureau of Immigration watch list
The Philippine Bureau of Immigration may increase the visa fee without notice, use this information has a guideline
It’s recommended you always pay the express lane fee of ₱1000 or ACR I-Card holder ₱500, since the Bureau of Immigration cannot guarantee the security of your passport and you’ll be made to sign a personal waiver for loss of passport, which makes you liable
If you opt not to pay the Express Lane Fee, The Bureau of Immigration will inform you to return at a later date usually 5-7 days to collect your passport, you can still opt to pay the Express Lane Fee if you require your passport the same day ₱1000 or ACR I-Card holder ₱500
You will be required to get an exit stamp if you stay beyond 6 months, this will be indicated by an additional stamp in your passport, if your unsure ask the Bureau of Immigration
If you fail to get an exit stamp you can process it at Mactan-Cebu International Airport (CEB), at the Immigration counter for a cash fee ₱500, there are ATM outlets outside the Terminals 1 and 2 at ground level at Mactan-Cebu International Airport (CEB) International Terminal 2, and inside the Terminals 1 and 2 pre-departure gates
Where to stay in Cebu City?
We recommend hotels near to Ayala Center Mall and Terraces, I.T. Park, SM City Mall Cebu City, and Madaue City, where there is already a concentration of quality 3 star to 5 star Hotels and Premium High-Rise Condo’s. International tourists prefer those areas because of the appealing location, business friendly hotels with fast reliable WIFI and the cosmopolitan vibe.
This area in Cebu is also conveniently located near to a good selection of reputable money changers at I.T. Park, Fuente Osmeña Circle, Mango Square and inside SM City Mall, all just a very walk or short taxi ride away, including 24 hour Money Changers.
